contact us
INFORMATION QUESTIONS
FREQUENTLY ASKED QUESTIONS
Will I receive the same product that I see in the picture?
We work hard to ensure that our product images are up-to-date and accurately depict the product you’ll receive. Therefore, you can trust that you’ll receive the same product you see in the picture.
Where can I view my sales receipt?
To view your sales receipt, please check the confirmation email you received after placing your order. If you can’t find it, please contact our customer service team, and they will be happy to resend it to you.
How can I return an item?
If you received a damaged or defective item, please contact our customer service team within 48 hours of delivery to arrange for a return or exchange.
Will you restock items indicated as “out of stock?”
We understand how frustrating it can be when the product you want is out of stock, and we apologize for any inconvenience. Rest assured that we are constantly working to ensure that our inventory is up-to-date and that we can provide the products our customers want.
Where can I ship my order?
We offer domestic and international shipping, depending on your location. During checkout, you’ll be able to select your country of residence, and the available shipping options will be displayed.
INFORMATION ABOUT US
CONTACT US FOR ANY QUESTIONS
STORE IN CALIFORNIA
7321 MIRAMONTE BLVD , Los Angeles CA
TEXT / WHATSAPP: +1 (323) 487 1259
Mail Us: sales@vapecartsofficial.com